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Glossary of terms

The language used within the aged care sector, systems and services can be confusing at times!


Search alphabetically for the term or acronym you’re looking for below. Depending on what you’re looking for you’ll either find a brief explanation of what it means or, what the acronym stands for.

AA

Alzheimer’s Australia

ACAR

Aged Care Assessment Record

ACAT

Aged Care Assessment Team

Accommodation bond

A lump sum amount that you pay for your accommodation in an aged care home if you entered care before 1 July 2014.

Accommodation charge

An amount that some people pay to contribute towards or cover the full costs of their room

ACCPA

Aged & Community Care Providers Association. National Industry Association for aged care providers offering retirement living, seniors housing, residential care, home care, community care and related services.

ACCR

Aged Care Client Record

ACQSC

Aged Care Quality and Safety Commission

ACSA

Aged & Community Services Australia

ACSO

Aged Care Specialist Officer

ACSRS

Aged Care Star Ratings System

ACVVS

Aged Care Volunteer Visitor Scheme

AHCWA

Aboriginal Health Council WA

AHP

Allied Health Professional

AHPRA

Australian Health Practitioner Regulation Agency

AMS

Aboriginal Medical Service

ANPEA

Australian Network for the Prevention of Elder Abuse

APEA:"WA

Alliance for the Prevention of Elder Abuse: Western Australia”

AT

Assistive Technology

AT-HM

Assistive Technology – Home Modifications

ATSI

Aboriginal and Torres Strait Islander

BDF

Basic Daily Fee

Bond costs

An amount that some people pay to contribute towards or cover the full costs of their room

CAB

Citizens Advice Bureau

CALD

Culturally and Linguistically Diverse

CHSP

Commonwealth Home Support Program

COS

Continuity of Support Program

COTA

Council on the Ageing

DAC

Daily Accommodation Contribution

DAP

Daily Accommodation Payment

DOH

Department of Health (Western Australia)

DoHDA

Department of Health, Disability and Ageing (DoHDA), Commonwealth/national department

DSA

Dementia Support Australia

DSOA

Disability Support for Older Australians

DV

Domestic Violence

DVA

Department of Veteran’s Affairs

DVAS

Domestic Violence Advocacy Service

EA

Elder Abuse

EAAA

Elder Abuse Action Australia

EAPP

Elder Abuse Prevention Program

ELCS

Encompass Legal & Community Services. Previously known as ‘Northern Suburbs Community Legal Centre’.

EPA

Enduring Power of Attorney

EPG

Enduring Power of Guardianship

ERWA

Elder Rights WA

FDV

Family & Domestic Violence”

FECCA

Federation of Ethnic Communities’ Councils of Australia

FIS

Financial Information Service

FVRO

Family Violence Restraining Order

GRAI

GLBTI Rights in Ageing Inc.

HaDSCO

Health and Disability Service Complaints Office

HCC

Health Consumers’ Council

HCP

Home Care Package Note: The Support at Home program replaces the Home Care Packages Program. This happened on 1 November 2025 under the new Aged Care Act.

HELF

Higher Everyday Living Fee

INPEA

International Network for the Prevention of Elder Abuse

ITCF

Income Tested Care Fee

MAC

My Aged Care

MHERL

Mental Health Emergency Response Line

MPS

Multi-Purpose Service

NARI

National Ageing Research Institute

NATSIFAC

National Aboriginal and Torres Strait Islander Flexible Aged Care Program

NDAP

National Disability Advocacy Program

NDHL

National Dementia Helpline

NDIS

National Disability Insurance Scheme

NM

Network Member

NRS

National Relay Service (hearing-assisted)

NSAF

National Screening and Assessment Form

NSCLC

Now known as ‘Encompass Legal & Community Services’ (ELCS). Previously known as ‘Northern Suburbs Community Legal Centre’.

OAMHS

Older Adult Mental Health Service

OPA

Office of the Public Advocate

OPAN

Older Persons Advocacy Network

OPRS

Older People’s Rights Service

OT

Occupational Therapist

POA

Power of Attorney

PT

Public Trustee

PWD

People with Disabilities WA

RAC

Refundable Accommodation Contribution

RACH

Residential Aged Care Home

RAD

Refundable Accommodation Deposit

RAP

Rehabilitation Appliances Program

SA

Services Australia

SARC

Sexual Assault Resource Centre

SAS Assessment

Single Assessment System

SAT

State Administrative Tribunal

SDM

Supported Decision Making

SIRS

Serious Incident Response Scheme

SOR

Statement of Rights. Replaces the Charter of Rights pre-November 2025.

SPR

Support Plan Review

STRC

Short-Term Restorative Care Note: The Support at Home program replaces the Short-Term Restorative Care (STRC) Programme. This happened on 1 November 2025 under the new Aged Care Act.

Support at Home program

The Support at Home program replaces the Home Care Packages Program (HCP) and the Short-Term Restorative Care (STRC) Programme. This happened on 1 November 2025 under the new Aged Care Act.

TCP

Transition Care Program

TIS

Translating and Interpreting Service (national)

VRO

Violence Restraining Order

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