Introduction
At Advocare, we respect your privacy and are committed to protecting your personal information. This policy explains how we handle your data when you visit our website: www.advocare.org.au.
What we collect
We only collect the contact details you choose to share when you submit an inquiry or request through our website. This may include:
We do not automatically collect IP addresses, cookies, or tracking data.
How we use your information
We use your contact details only to:
- Respond to your inquiries or feedback
- Provide the services or information you’ve requested
- Communicate relevant updates about your request
We use Gravity Forms and Google ReCAPTCHA to prevent spam submissions. This system collects data like IP addresses and browser details to protect our website. Any spam data may be temporarily stored and analysed to enhance our spam detection. We do not share this information with third parties unless required for security or legal reasons.
Sharing your information
We do not sell or rent your information. We may share it only:
- With service providers (e.g., email hosting) to help us respond to your request
- When legally required (e.g., court orders, regulatory obligations)
Keeping your information safe
Advocare follows strict security measures, including:
- Australian Cyber Security Essential Eight (Level 1 Maturity) accreditation
- Encrypted data transmission
- Restricted access for authorised personnel only
- Regular security audits
Your rights
Under Australian privacy laws, you have the right to:
- Access the personal information we hold about you
- Correct any inaccurate details
- Request deletion of your data (unless we’re required to keep it by law)
To exercise these rights, email us at rights@advocare.org.au.
External links
If our website links to a partner site, their privacy policy will apply.
Updates to this statement
We may update this policy from time to time. Any changes will be posted here with a revised “Last Updated” date. You can view our full Privacy Policy here
Last Updated: March 2025