Financial counselling is a free, independent and confidential service provided by qualified professionals to help Australians facing financial hardship.
Thousands of Australians benefit from financial counselling every year and the need for this service can occur at any stage of life.
For older people, support from a financial counsellor may include reviewing household expenses and income, helping with overdue bills or debts, accessing concessions and hardship programs, and communicating with banks, utilities, insurers, government agencies and other service providers. Financial counsellors can also help an older person understand their options when financial arrangements become difficult, recognise warning signs of scams or financial abuse, and connect them with appropriate legal, community or support services where needed.
In WA, financial counsellors are accredited by the peak body, Financial Counselling WA. Financial Counselling WA advocates for financial wellbeing and promote excellence in the sector to achieve their goals of financially resilient communities and reduced hardship for all.
To find a Financial Counsellor, visit the Financial Counselling WA website or call the National Debt Helpline on 1800 007 007.
